FAQ

Answers before you ask.

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Leasing & pricing

What is the minimum lease commitment?

All LAG Golf packages require an annual contract, billed annually. We don’t offer month-to-month leasing — the annual structure lets us stand behind the equipment and service for the full term and keeps per-bay costs predictable for operators.

What is included in the per-bay lease payment?

Every bay lease covers commercial-grade hardware (projector, launch monitor, enclosure, turf), professional delivery and installation, all service and repairs, software licences and course library, software updates, and any required component replacements for the full lease term. One annual payment — no surprise bills.

How does volume pricing work?

The per-bay rate steps down as your total bay count increases. Single-bay pricing starts at $1,300/mo (The Club) and $1,500/mo (The Tour), billed annually. Operators committing to multiple bays under a single contract qualify for a reduced per-bay rate — contact us with your bay count for a site-wide quote.

Can we add more bays during the lease term?

Yes. Additional bays can be added under the same contract at the prevailing volume rate for your new total bay count. Contact us and we’ll amend the agreement and schedule installation.

Installation

How long does installation take?

Most single-bay commercial installs complete in one day. Multi-bay builds are typically scheduled over consecutive days — one to two bays per day depending on access and complexity. We coordinate the schedule around your venue’s opening hours to minimise disruption.

Do you need to visit our venue before we can get a quote?

No. Share your venue type, bay count and approximate dimensions and we’ll send a detailed proposal within one business day. A site visit is typically scheduled closer to the installation date, not as part of the quoting process.

Space requirements

What ceiling height does a commercial bay require?

10′ is our minimum for a standard commercial setup. This accommodates most golfers with a driver and leaves room for the enclosure structure. Ceilings at 12′ or higher open up larger screen options. Run the bay sizing guide if you want a recommendation for your specific space.

What is the minimum bay width and depth?

The Club package requires a minimum of 13′ wide × 13′ deep. The Tour and Masters require at least 15′ wide × 16′ deep. Width is the more critical dimension — it determines screen size and swing clearance for both left- and right-handed players.

Equipment & software

Can we mix packages across bays?

Yes. A multi-bay venue can run different packages across bays — for example, one Masters bay as a premium private suite and two Tour bays for general bookings. Volume pricing applies to the total bay count regardless of package mix.

What simulator software and courses are included?

All packages include a commercial software licence covering 50–100+ courses (depending on package), multiplayer modes, practice ranges, game modes and analytics. Software updates and new course additions are pushed automatically for the life of the lease.

Can we add components like Puttview or Hyzr?

Yes. Our simulator components shop carries add-ons including Arcadeone commercial enclosures, Hyzr disc golf software, Puttview AR putting systems and Swing Cat camera analysis. These can be added to any leased bay or purchased outright through the shop.

Does the software work for left- and right-handed golfers?

Yes. All packages support both handedness and switch between them in software. For a comfortable dual-handed bay, plan for at least 13–15 feet of width so either golfer can address the ball at centre without restriction.

Service & support

What happens if a bay goes down?

Submit a service request and we aim to repair or replace the faulty component within one business day. Every component — projector, launch monitor, screen, enclosure hardware — is covered for the full lease term at no charge. There are no repair bills and no deductibles.

How quickly do you respond to service requests?

Our target is next business day response for all commercial leases. For urgent faults affecting multiple bays or an event booking, flag this in your service request and we prioritise accordingly. The Masters package includes a guaranteed next business day SLA.

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